Empowered Adoption: A Copilot Implementation Journey

Programme outline

This session offers a people-first perspective on the rollout of Copilot and the strategic use of a Centre for Enablement model at a Health Innovation organisation. Rather than focusing on technical implementation, we will explore how organisational development principles, such as people, culture, ethics, and capability-building, are shaping our approach to AI adoption. We’ll discuss how the chosen model fosters collaboration and enables staff to experiment, learn, and contribute to AI integration regardless of their technical background.

The session will also highlight the development of our governance approach and AI Acceptable Use Policy, emphasising ethical considerations, transparency, and inclusion, laying solid foundations for future exploration and expansion in AI adoption.

Who should attend?

• Those with an interest in Copilot implementation
• Those seeking a view on the people and culture lens of digital implementation
• Those interested in exploring governance and policy within AI adoption
• Those curious about lessons learned from implementation 

Leaning outcomes

• Hear a case study example Copilot implementation that focuses on people, culture, policy and models for adoption
• Discuss what works well in digital transformation and implementation and ideas for improvements (Q&A / numbers permitting) including lessons learned
• Engage in discussion about how good governance and policy lays solid foundations for future expansion and growth
• Gain insights into end user experiences, use cases and sentiment