Influencing and negotiation skills - advanced

The session covers key topics like flexibility, energy management, agendas, roles, control, and personal action plans to enhance influence and negotiation skills. It is designed for professionals with some experience who still struggle in challenging situations, helping them develop advanced communication tactics to navigate conflicts and achieve better outcomes.

Content for the day includes:

• The power of flexibility
• Saving energy
• What agenda to have (or not)
• The roles we play
• Permissions and control
• Setting a personal action plan

Who should attend:

Professionals who have some experience of Influencing and Negotiation who still find themselves in sticky situations, perhaps feeling unsure of how to play it, or not knowing what to say next – to influence the best outcome. Sometimes it’s feeling cornered by a colleague, disputing work priorities, trying to get best service/value for money, or being unable to hold your ground or find a resolution. If it makes us uncomfortable, then usually some advanced communication tactics might help!